Frequently Asked Questions

Frequently Asked Questions

We’re very proud of the fact we use cleaning products which are soap free, odour free, hypo-allergenic, non-toxic with no VOCs and no off-gassing.
It’s advisable to keep pets, children & regular traffic off of the carpet for a period of 3 hours.
Yes, we have our system set up where the backing of the carpet or rug is not over saturated, therefore no problem with wood floors underneath.
Typically, we recommend carpet cleaning once every 9 to 12 months. However, this all depends on the individuality of each situation.
The only time pricing increases is if our customers request extra services and items not included in the original package price quoted.  We don’t move forward with anything, unless we get our customers approval.
Yes, all of our work is 100% customer satisfaction guaranteed. If you aren’t happy with the end result, we will correct the issue for you. 

Other Services

To alleviate the expense of replacing aging and shabby looking carpets and furniture, Carpet Cleaning Newcastle have the services to bring them back to life and looking like new again.

I used Carpet Cleaning Newcastle for the first time and was very happy with their friendly service.

Chris Thompson

I just moved and the people before me had dogs and left the carpet smelling awful. In just a couple hours it was like being in a new house. 

Asher Jones

I wouldn’t choose anyone else to do my carpets. Having them looking like new every time.

Charlotte Garcia

So happy with the service. My carpets are so soft and smell amazing! Thanks again”

Isla Brown

Highly recommend. Took out stains in my carpet that I never thought would come out.

Oliver Johnson

I can’t thank Carpet Cleaning Newcastle enough for everything. They saved my carpets!

Amelia Williams

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